Having an issue with Trapper App? Update Log Level to Debug…

Step 1:

To get to the Settings screen, select “I want to…” and then the Cog at the bottom of the app.

Step 2:

Under Log Level if Info is listed then lets change it to Debug.

Step 3:

Select Debug and then Save.

Step 4:

Select the Cog again at the bottom of the app.

Step 5:

Then select Log Viewer at the bottom of the Setting screen.

Step 6:

You can filter information by selecting Show Filters.

Step 7:

You can filter information by turning on or off defined filters; Debug, Info, Warn and Error. You can also search for keywords.

Warning: When turning on or off filters there might be a slight delay for the information to filter, its not frozen.

You can screen capture this list and email it to the CalTrap Help Desk. Yet if you need additional information about the error, then select an error listed.

Step 8:

Once an error is selected then you can copy extended error information.